PRIVACY POLICY

1. INTRODUCTION

NuLink LLC ("NuLink," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our enterprise communication platform.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. INFORMATION WE COLLECT

Personal Information

We may collect personally identifiable information, including but not limited to:

• Name, email address, and phone number
• Billing address and payment information
• Company name and job title
• Account credentials

Usage Data

We automatically collect certain information when you use our services:

• Call logs and messaging history (metadata)
• Device information and IP addresses
• Browser type and operating system
• Pages visited and features used
• Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. INFORMATION SHARING

We may share your information in the following situations:

• Service Providers: Third parties who perform services on our behalf
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: For any other purpose with your explicit consent

5. DATA SECURITY

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Call recordings and messaging content are retained according to your subscription plan settings and applicable regulations.

7. YOUR RIGHTS

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate personal information
• Request deletion of your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

8. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. NuLink does not sell personal information.

9. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. CONTACT US

If you have questions about this Privacy Policy, please contact us: